Privacy Policy

SHIFT is a coaching platform that helps clients follow training and nutrition programs. This Privacy Policy explains how we collect, use, and protect your information. If you have questions, contact us at support@getshifted.com.au.

1. Information We Collect

• Account details such as name, email, and role.
• Profile data you choose to provide, including photos or notes.
• Training and check-in data submitted through the platform.
• Usage data such as device, browser, and session activity.

2. How We Use Information

• To provide and improve coaching features and analytics.
• To communicate updates, account notices, and support messages.
• To maintain platform security, integrity, and compliance.

3. Sharing and Disclosure

We do not sell your personal data. We may share information with trusted service providers who help operate the platform (e.g., hosting, analytics, email delivery). We may also disclose information if required by law or to protect our users and the platform.

4. Data Retention

We keep account and coaching data while your account is active. You can request deletion by contacting support@getshifted.com.au.

5. Security

We use reasonable administrative and technical safeguards to protect your information. No system is 100% secure, so please use strong passwords and keep login details private.

6. International Users

If you access SHIFT from outside Australia, your data may be processed and stored in Australia or other locations where our service providers operate.

7. Updates

We may update this policy from time to time. The latest version will always be available on this page.